Terms & Policies
CANCELLATION POLICY:
Once the product has been ordered, you have 5 business days to cancel the order at no charge. After 5 business days as long as the order has not shipped, you may cancel the order but there is a 20% restocking fee. Once the order has shipped, you may not cancel the order.
Terms:
This agreement is made by and between Quality Garage Doors (“Provider”), and the purchaser (“Customer”) of Provider’s garage door parts and products (“Product(s)”)
Customer desires to purchase Product(s) from Provider. In exchange for the right to purchase/obtain the Product(s), Customer acknowledges and agrees to the following terms and conditions
1. Risk of Installation/Adjustment/Repair. CUSTOMER ACKNOWLEDGES THAT PRODUCT(S) MAY POSE A RISK OF INJURY IF INSTALLED OR ADJUSTED INCORRECTLY. CUSTOMER FURTHER ACKNOWLEDGES THAT INSTALLING OR ADJUSTING PRODUCT(S) WITHOUT PROFESSIONAL ASSISTANCE MAY RESULT IN POSSIBLE INJURY OR DEATH TO CUSTOMER. ACCORDINGLY, CUSTOMER AGREES THAT INSTALLING OR REPLACING PRODUCT(S) CAN BE EXTREMELY DANGEROUS AND THAT IT IS HIGHLY RECOMMENDED THAT CUSTOMER HIRE A PROFESSIONAL GARAGE DOOR REPAIR/INSTALLATION COMPANY TO PERFORM ANY INSTALLATION, REPAIR OR ADJUSTMENT. IF CUSTOMER CHOOSES TO PERFORM ANY INSTALLATION, REPAIR OR ADJUSTMENT OF PRODUCT(S) WITHOUT PROFESSIONAL ASSISTANCE, CUSTOMER IS PROCEEDING AT THEIR OWN RISK.
2. Adjustment or Installation by Qualified Technician Only. Customer agrees that Product(s) are not intended to be adjusted or installed by the general user and that any adjustment or installation of the Product(s) should only be performed by a qualified technician.
3. Release of All Claims Against Quality Garage Doors. Customer hereby agrees to release Quality Garage Doors from any and all claims and liabilities for personal injury or property damage, including damage to the unit under installation or repair or other equipment, which occurs as a result of either adjustment or installation of the Product(s).
4. No Liability for Consequential Damages. IN NO EVENT SHALL QUALITY GARAGE DOORS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF THE USE OF THE PRODUCT(S) OR DEFECTS IN THE PRODUCT, INCLUDING LOST PROFITS, DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGE FOR PERSONAL INJURY, EVEN IF PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PROVIDER’S LIABILITY FOR ANY CLAIM, LOSSES, DAMAGES OR INJURY, WHETHER CAUSED BY BREACH OF CONTRACT, TORT, OR ANY OTHER THEORY OF LIABILITY, SHALL NOT EXCEED THE FEE PAID BY YOU FOR THE PRODUCT.
5. Warranty on Product. Quality Garage Doors warrants that the Product(s) conform substantially to the specifications contained in the product documentation when used in accordance with the specifications of the unit under repair or replacement for one (1) year from the date of install, so long as the Product(s) were installed by Quality Garage Doors. In the case of a valid warranty claim, your sole and exclusive remedy and Quality Garage Door’s entire liability under any theory of liability will be, at its option, to replace the Product without charge or, if not possible, to refund the item purchase price to you. This warranty is not transferable; it applies only to the original purchaser of the product. Quality Garage Doors will not accept responsibility for loss or damage after installation if damaged by other contractors or companies that may be working at the same construction site. This warranty is void if the product serial numbers have been removed from the Product or if the Product has been damaged by misuse, modification or unauthorized repair.
6. Termination of Warranty on Product. Customer agrees that if Customer chooses to install the Product without the assistance of a professional, Customer will bear sole responsibility for any damage occurring during adjustment or installation of the Product(s), and that any such damage will void any warranty rights Customer may have in the Product(s).
7. Governing Law. This agreement shall be governed by and construed in accordance with the laws of the State of Arkasas. The parties irrevocably submit to the exclusive jurisdiction of the Faulkner County Court in the State of Arkansas with respect to any claim, dispute or difference arising out of or in connection with this agreement.
8. Entire Agreement. This agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous oral or written agreements with respect to the subject matter contained herein. This Agreement may only be changed by mutual agreement of authorized representatives of the parties in writing.